Shipping policy
Shipping Policy
Thank you for shopping with Prime Bloom. Below you will find important information regarding our shipping process.
1. Processing Time
All orders are processed within 3–5 business days after payment is confirmed.
Orders are not shipped or delivered on weekends or public holidays.
During peak seasons or promotional periods, processing times may be slightly longer.
2. Shipping Destinations
We currently ship to:
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United States
If you are located outside of the United States and wish to place an order, please contact us at support@primeandbloom.shop before purchasing.
3. Estimated Shipping Time
Estimated delivery times depend on your location and the shipping method selected:
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Standard Shipping (United States):
Approximately 5−7 business days
Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs clearance, carrier delays, or weather conditions.
4. Shipping Fees
Shipping costs are calculated at checkout based on your location and order details.
Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information.
Tracking updates may take 24–72 hours to appear after shipment.
6. Customs, Duties & Taxes
For international shipments (if applicable):
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Customs duties, taxes, or import fees may be charged by your local customs authority.
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All these charges are borne by the seller and included in the product price and shipping cost.
7. Incorrect Address & Failed Delivery
Please ensure that your shipping address is accurate and complete.
Prime Bloom is not responsible for orders that cannot be delivered due to incorrect or incomplete addresses provided by the customer. If a package is returned to us, additional shipping fees may apply for reshipment.
8. Lost or Delayed Packages
If your order has not arrived within the estimated delivery time, please contact us at support@primeandbloom.shop.
We will work with the shipping carrier to investigate the issue and assist you as best as possible.
9. Contact Us
If you have any questions about our shipping policy or your order, please contact us at:
Email: support@primeandbloom.shop